QS provide several a procurement related courses aimed at enhancing your companies effectiveness dealing with suppliers.

The aim of this course is to help people in the business manage delivery and performance of services provided by external suppliers. The focus is on effective relationship management, behaviours and communication skills. This is supported by practical guidance and lots of real life examples including role plays. Delegates will understand what good supplier relationship management looks like and how to improve poor performance and delivery.


  • Understand how to apply supplier relationship management skills to get the right outcome
  • Managing performance and delivery
  • Improving behaviours and communication skills
  • Thinking like a supplier
  • Managing conflict in supplier relationships


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